Effective Date: November 6, 2025 | Last Updated: February 26, 2026
PinoyLokal ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect local service providers with customers in the Philippines.
This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
PinoyLokal is currently in pre-registration stage. Until formal business registration is completed, personal data is controlled by the PinoyLokal founding team as the Personal Information Controller. Once registration is finalized, this policy will be updated to reflect the registered legal entity details.
By using our services, you agree to the practices described in this Privacy Policy.
For provider verification, we may process government-issued IDs and similar supporting records that may be considered sensitive personal information under applicable law. We process these only for legitimate verification, fraud prevention, and safety purposes, with strict access controls.
You may manage these permissions in your Facebook account settings at any time.
When you use the Renovation Estimator and document generator, input values are processed temporarily to produce estimates and downloadable templates. During the free beta phase, template download access is linked to provider account status, but generated document files are not retained after delivery.
Financial calculators available on the platform are for informational and estimation purposes only and do not constitute financial advice.
We do not sell personal information.
Public profile data that providers explicitly choose to share.
We may use third-party services including:
These providers process data under contractual safeguards, including data processing terms, access controls, and security obligations.
When required by law, court order, or regulatory authority.
In connection with a merger, acquisition, restructuring, or sale of assets.
We use cloud service providers that may process data outside the Philippines. Where applicable, we implement contractual and technical safeguards to protect personal data during cross-border transfers, including encryption, role-based access controls, and secure transfer mechanisms.
We implement appropriate technical and organizational measures, including:
In the event of a data breach that poses a risk to your rights and interests, we will notify affected users and, where required, the National Privacy Commission, in accordance with applicable law.
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
Typical retention categories include:
Upon verified deletion request, account data is deleted or anonymized within 30 days. Certain information may be retained if required by law or for legitimate business purposes.
Generated estimator documents follow a zero-storage policy: files are created on demand, delivered immediately, and are not permanently stored by PinoyLokal for later retrieval.
We use essential cookies required for authentication and platform functionality.
If non-essential analytics or advertising cookies are enabled, we will request user consent and provide opt-out mechanisms where required. Third-party services such as Google Analytics and Google AdSense may use cookies and similar technologies to collect usage data.
Under the Data Privacy Act of 2012, you have the right to:
To exercise your rights, contact us using the details in Section 14. We may request reasonable identity verification before processing requests and typically respond within 15 business days.
To delete your account:
Your account and associated personal data will be permanently deleted within 30 days after verification.
Alternatively, you may contact us at support@pinoylokal.com.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected personal data from a minor without appropriate consent, we will take steps to delete such information.
We may update this Privacy Policy from time to time.
If we make material changes, we will:
Continued use of the platform constitutes acceptance of the updated policy.
If you signed up using Facebook Login, you can request deletion of data associated with Facebook integration by using the account deletion flow in Section 11 or by emailing support@pinoylokal.com.
You may also disconnect Facebook login at any time via Facebook Settings > Apps and Websites > PinoyLokal > Remove.
If you have questions or concerns regarding this Privacy Policy or your personal data, you may contact:
support@pinoylokal.com is the designated contact channel for privacy and data subject requests until a separate Data Protection Officer contact is published. For privacy requests, please include your account email and sufficient details so we can verify and process your request securely.
PinoyLokal is committed to protecting the privacy and security of all users in accordance with Philippine law.